Service

We service all makes and models, including all e-bike brands. Ask one of our professionally trained technicians how they can help tune your ride.

The Basic Service is the mechanical equivalent of a general check-up. If you don't use your bike regularly, this might be all you need to gain the peace of mind that your gears and brakes are in good working order. This service does not include investigative work; however, our mechanic will highlight any obvious problems that would fall outside the scope of the Basic Service. We will also let you know if there are any parts we recommend replacing. Includes:

• Check and adjust brakes and gears.
• Check and inflate tyres.

The Standard Service is our most popular service. For regular bike usage, we recommend this comprehensive service, in which we inspect the entire bicycle. The Standard Service includes a six-month warranty on labour and a one-year warranty on new parts installed. Any new parts required will be highlighted by our mechanic when the bicycle is received, and a separate quote will be provided. Includes:

• Check and adjust brakes and gears
• Check and inflate tyres
• Check and externally adjust hubs, headset and bottom bracket
• Replace brake blocks/pads (if required)
• Lubricate cables (replace if required)
• Lubricate chain and derailleurs
• Check/tighten all nuts and bolts
• Test ride
• 6-month guarantee on all work carried out
• Full drivetrain clean

To make this service truly deluxe, we strip your bike down to the bare frame. Every part is carefully checked over before it is refitted. Serviceable bearings are regreased. New cables, bearings, and brake pads are fitted if required. The drivetrain is thoroughly cleaned. If you ride every day, or you’re contemplating a big ride, or you want your bike to work better than new, we recommend treating it to a Deluxe Service. Includes:

• Check and adjust brakes and gears
• Check and inflate tyres
• Check and externally adjust hubs, headset and bottom bracket
• Replace brake blocks/pads (if required)
• Lubricate cables (replace if required)
• Lubricate chain and derailleurs
• Check/tighten all nuts and bolts
• Complete strip down and rebuild including headset, bottom bracket and hubs (excludes hydraulic brakes, suspension forks & shocks)
• All threads cleaned and chased
• Wheels trued & tensioned
• Replace cables with Shimano cables
• Test ride
• A 6 month guarantee on all work carried out

The e-bike service includes all the work of a Standard Service, plus e-bike specific work, including:

• Remove motor, check connections and seals, clean housing
• Check and update firmware
• Run diagnostics on computer
• A 6-month guarantee on all work carried out